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The trouble with sourcing gear and people online is everything else that comes with it — strangers, cash hand-offs, no recourse. Quid keeps the reach and removes the danger by sitting in the middle of every deal. You never wire a stranger, never meet one cold, and never eat the loss if something goes wrong. It's safe because it goes through us.
Money never moves buyer-to-supplier. Your payment and any deposit are held in escrow by Quid — suppliers are paid out by us only after the event goes right, and a clean return releases your deposit automatically. There's no off-platform payment to be scammed on, because there is no off-platform payment.
Stripe escrow · we pay out afterA new supplier is invisible and unbookable until they clear screening: a denylist + sanctions check at signup, then ID, insurance, and criminal-background vetting through Harbor Vetting. Pass and you go live; fail and you never appear. Anyone can report a concern, and enough reports auto-suspend a supplier pending review. Honest about it: this is screening, vetting, and fast removal — risk reduction, not a promise that nothing can ever go wrong.
Vetting + screening + report-and-removeCompanies submit proof of insurance and an ID reference; talent is verified before they can carry the Vetted badge or list in the Signature register. You always see who you're dealing with.
ID + insurance verificationTimestamped condition photos at hand-off and at return mean “it was already scratched” is settled by the record, not an argument. Both parties are protected by the same evidence.
Condition photos · out & inReport a problem and the deposit is held pending review instead of auto-released. And if a supplier no-shows, Quid auto-rebooks the next-best available option nearby — so your event still happens.
Disputes · confirm-or-rebookKeep it on Quid. The moment a deal moves off-platform it loses every protection here — escrow, vetting, proof, and recourse all live on Quid. If anyone asks you to pay outside, that's the red flag.
Anti-disintermediationYou contract with Quid, not a dozen strangers you found online. One booking wraps every owner and pro into a single deposit, one agreement, one point of contact — funds release to them after the event.
One booking · one depositEvery booking on Quid is intermediated end to end: held funds, vetted people, photo proof, and real recourse. That's the difference between an open marketplace and a safe one.